Return and Refund Policy

Return Policy - Frequently Asked Questions

How and when will I be refunded?

Items returned in our stores will have faster refund processing times.

Items returned with an original register receipt, eReceipt, packing slip, or order confirmation will follow these guidelines ("Original Receipt"):

If you paid with cash or a check written more than 10 days ago, you will be refunded in cash.
If you paid with a debit card, you will be refunded based on your bank's processing time.
If you paid with a credit card, you will be refunded based on your card company's processing time.
If you paid by PayPal, please see the PayPal refund details. https://www.paypal.com/vg/smarthelp/article/i-want-a-refund.-how-do-refunds-work-faq3248

What items can be returned/exchanged without a receipt?

All returns without an Original Receipt require valid government identification. Technology products without Original Receipt are not eligible for return.

Software, CDs, DVDs, and Video Games
Without an Original Receipt, these items are eligible for an exact-item exchange only.

What if my item(s) was from a manufacturer direct supplier?

Catalog and Website purchases may be returned/exchanged in accordance with our return policy in any store or by going to your order history and selecting the item to return or exchange by mail.

Interstate PAPER GROUP

Office PAPER and paper supplies at minimum prices

Return and Refund Policy

Return Policy - Frequently Asked Questions

How and when will I be refunded?

What items can be returned/exchanged without a receipt?

What if my item(s) was from a manufacturer direct supplier?

Interstate PAPER GROUP

Office PAPER and paper supplies at minimum prices

Return and Refund Policy

Return Policy - Frequently Asked Questions

How and when will I be refunded?

What items can be returned/exchanged without a receipt?

What if my item(s) was from a manufacturer direct supplier?

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